Quest goes ahead with Gold Coast launch

By Sarah Stowe | 01 May 2020 View comments

Quest Apartment Hotels is lined up to open its very first property on the Gold Coast with experienced franchisees at the helm.

Confident the region’s economic boom will continue post lockdown, the $32m Quest Robina hotel is due to open on Monday 4 May 2020.

It’s located close to the train station, stadium and hospital and is set for both business and leisure guests, with 80 serviced apartments, a gym, lap pool and conference facilities. .

And it’s headed up by franchisees Josh and Fleur Nadzielski, previously the owners of Quest Griffith in New South Wales.

Josh Nadzielski says “We spent three and a half years at Quest Griffith and are incredibly proud of our time and achievements at the property, but have left with the same mindset in that guest experience is paramount and if we continue to ensure we deliver the best experience possible for our guests they will continue to stay with us at any property we operate.”

Quest Gold Coast launch

He says “There is a bit of excitement now with opening Robina as we have a few facilities that we haven’t had in the past and we are keen to see how we can utilize those and enhance the guest experience even further.”

The couple have plans to get started on the front foot, thanks to the recent launch of the company’s healthcare program.

Fleur says “Using the new Quest Healthcare Assist booking platform, during the Covid-19 emergency we plan to ensure some of our rooms are available to front line health professionals, giving them a chance to rest and recover from the long hours they are putting in.” 

Quest chief operations officer David Mansfield is confident Quest Robina will be a success story with the Gold Coast’s population expected to hit 1.5 million people by 2050. 

“When domestic travel is reinstated, we will undeniably see a surge in both corporate bookings, and as the newest hotel on the Gold Coast located in a key business precinct of Robina, we anticipate Quest Robina will be the pick of places to stay,” he says.

Josh reveals “We have already secured long-term bookings of three months plus for business professionals later in the year, and are also taking bookings from leisure travellers locking in their winter getaways in the Sunshine State.”

The hotel’s new owners say they will also be looking to help support the local job market, aiming to employ approximately 15 staff across management, front of house and housekeeping. 

“We know that great employees offering excellent service are the lifeblood of our business. We want the best people working with us so that our guests always get the best experience possible,” says Josh.