Gold Coast’s Just Better Care (JBC) office has been presented with the company’s Franchise of the Year award. The announcement was made at the home and nursing agency’s company conference, where 18 franchisees came together to discuss the changing needs of the aged care sector.

Trish Noakes, founder of Just Better Care, said “The Just Better Care awards are the recognition of excellence – this year, it really was a very close and tough competition and we wanted to ensure that every consideration on performance within the criteria was carefully scrutinised.

“The Gold Coast office absolutely shone in all areas and Bram Baker, the office owner, should be incredibly proud of his team.”

The Gold Coast JBC office has been operating since the beginning of 2007 and Baker believes that his staff is responsible for the success of his franchise.

“I am constantly encouraged by the incredible commitment shown by our staff to the people they care for, which often results in words of praise being received from them. Sometimes we only spend an hour or so with a client but even during that time, we want to make sure that we provide care that is above expectations.”