As one of AustraliaÕs leading coffee specialists, Gloria JeanÕs Coffees has played a major role in the development and growth of the retail coffee market in Australia. An Australian-owned global company that has opened over 900 stores across 36 countries worldwide and signed 53 master franchise agreements, the companyÕs phenomenal growth is supported by a solid business system that offers franchise partners all the tools needed to put their business on the road to success.
Gloria JeanÕs Coffees is now AustraliaÕs largest and most recognised specialty coffee retailer serving an estimated seven million guests each month. A franchise business success story, it is the passion and commitment that sets Gloria JeanÕs Coffees aside from the competition.
Gloria JeanÕs CoffeesÕ franchise partners are passionately committed to creating the ultimate coffee experience for every guest from bean to cup. The Gloria JeanÕs Coffees difference comes from a true dedication to handmade coffee – from hand- picking beans to hand-crafting each individual cup.
The Gloria JeanÕs Coffees journey to make a quality cup of coffee starts with the purchase of the worldÕs highest quality Arabica beans, which are hand-picked to ensure only the best fruit is selected. Beans are then meticulously roasted at the companyÕs own state-of-the-art roasting facility in Sydney to produce 60 exclusive blends that suit the different tastes of guests at different occasions during the day.
Gloria JeanÕs Coffees is driven by a desire to be the “most loved and respected coffee company in the world.”
Franchise Partner Induction Program
Gloria JeanÕs Coffees franchise partners are given a solid support system with a Franchise Partner Induction Program where franchise partners train for five weeks in the art of making quality coffee and small business management.
Gloria JeanÕs CoffeesÕ exclusive espresso training program known as Barista Diamond, offers four levels of training to Gloria JeanÕs Coffees baristas around the globe. This means that at each store, there are expertly-trained and accredited baristas who handcraft each drink to perfection.
Gloria JeanÕs Coffees is also driven by a desire to be the most loved and respected coffee company in the world. Committed to leaving a positive net benefit to both the communities from where they source their coffee and those communities they serve.
Support of Rainforest Alliance
Gloria JeanÕs Coffees works with Rainforest Alliance, a not-for-profit organisation that reflects this commitment. The Rainforest Alliance works to protect eco-systems and support the people and wildlife that depend on them. The companyÕs success has also been recognised for its achievements over the last few years winning multiple awards. These include:
• Innovations Award 2008, MYOB Excellence in Franchising Awards
• Food Franchisor of the Year 2007 in the PricewaterhouseCoopers Excellence in Franchising Awards
• Western Sydney Exporter of the Year at the 2007 NSW PremierÕs Export Awards
• 2006 International Franchisor of the Year awarded by the Franchising and Licence Association, Singapore
• PricewaterhouseCoopers Franchising Excellence Awards Ô2005 Franchisor of the YearÕ.
FRANCHISE INFORMATION
Company name: Gloria Jean’s Coffees
Phone: (02) 9846 0374 (NSW & ACT)
(03) 8866 5500 (VIC, SA & TAS)
(07) 3423 6104 (QLD, NT & WA)
Website: www.gloriajeans.com.au