7-Eleven Stores Pty Ltd has announced the appointment of a new CEO, Angus McKay, after a global recruitment process. 

McKay will take over from interim CEO Bob Baily who will still remain a member of the 7-Eleven board. The appointment comes in the wake of recent reports of franchisee underpayment of workers at the Fels Wage Fairness Panel, 7-Eleven’s appointment of a special investigator, and even a claim that a worker was beaten by a franchisee for speaking out.  

Michael Smith, 7-Eleven chairman, said the appointment of McKay is a crucial part of advancing the company’s Strategic Reform Programme, focused on growing 7-Eleven, improving operations and enhancing people and culture to ensure the brand is fair, efficient and customer focused.

“Mr. McKay is a proven builder of strong and connected teams and has created successful cultures in multiple business environments, which makes him a perfect fit for 7-Eleven,” said Smith.

“Angus has a long and successful history across a range of industries and in many parts of the world where he has brought a strategic approach to business development as well as operational capability and efficiency, which are all important attributes to building the new 7-Eleven.”McKay, who was most recently the CEO and managing director of Skilled Group Limited, took up his new position on Friday.

“I am committed to building a strong relationship with our franchisees and enabling them to run their stores in a way that delivers value for them as small business people, provides innovative and quality products and outstanding service for customers and where stores are satisfying places to work.

“Working with franchisees as well as our suppliers and other stakeholders will be a crucial part in 7-Eleven’s on-going success and being an industry leader.”