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NightOwl convenience | Inside Franchise Business

You don’t need retail experience to own a NightOwl convenience store business

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Since 1975 NightOwl has been providing Aussies with 24 hour convenience, and today the Australian-owned and operated chain has more than 75 stores around the country, operating in Queensland, New South Wales and Western Australia.

Twenty years ago the convenience chain unveiled a new petrol and convenience store at a BP site in Southport.

Now there are more than 20 such sites operating in conjunction with four major petrol retailers in Australia and the model continues to grow, with new sites underway.

Keen potential franchisees can consider either option: the convenience store comes with a five-year franchise term, the petrol and convenience model offers a 10-year franchise term.

The cost of a franchise varies considerably, depending on the business model and the location; expect to pay at least $200,000 and up to $1200 for a prime business opportunity.

Of course franchisees are supported by the franchisor, with a franchise support office focused on store operations, the supply chain, IT, marketing, store design, innovation in food, and of course franchising.

That means a potential franchisee doesn’t need to come to the business armed with retail experience.

Passion is a must, however, combined with enthusiasm, diligence, ambition and a go-ahead attitude.

NightOwl emphasises the importance of picking the right franchisee, and then ensuring they are supported with onboarding, training and ongoing development.

This is a hands-on business, with NightOwl franchisees working in store to maximise the business potential. On a daily basis they will are responsible for their own stock orders – an online system recommends optimum ordering, and the franchisor negotiates with preferred suppliers for the best deals.

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