How does a CEO go about disrupting a decades-old established business? And getting franchisee buy-in too? Well, that was the challenge for one CEO, a Top 30 Franchise Executive for 2019.

Leadership and disruption have gone hand in hand for the high-performing CEO Stephen Duggan at MBCM Strata Specialists.

Duggan was ranked in the top five in the Top 30 Franchise Executives 2019 report which reviewed individual performance including leadership, franchise citizenship and innovation.

Top 30 flashback

So with just three weeks to go until the 2020 report reveals the latest line-up of superstar executives, we thought it the perfect time to step back and hear about some stellar successes in 2019.

In this podcast Duggan shared his insights into leadership, disruption and the importance of community.

He saw the need to disrupt the decades-old established firm, achieved franchisee buy-in, and initiated significant financial savings for clients. But he did his research first – checking out the overseas market before gaining high-level approval for his blueprint.

Top 30 2020

There is plenty of strong talent out in the Australian franchise sector, and the Top 30 Franchise Executives 2020 report will highlight some amazing performers who went above and beyond for their franchisees.

The report will be launched at an industry event at the fabulous Ms Collins in Melbourne.

Inside Franchise Business will be revealing the next line-up of high achieving franchise executives on Tuesday 25 February in Melbourne.