social media

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Are you deleting bad reviews?


Why neither you – nor your franchisees – should delete online reviews, advises Stephen Palmer, executive general manager, White Pages. Deleting a bad review may seem like the best option at the time,

New opening sees Milky Lane keep Sydney open


In the burger world, bigger means better, and with a new outlet just unveiled, Bondi natives Milky Lane are looking to take a bite out of the sector. Since opening

Think before you Post, Like Share or Tweet!


Social media is a powerful marketing tool for all businesses including franchise systems. Many franchisors (and franchisees) do a fantastic job promoting their brand and engaging with their customers through social media. However, before posting anything it’s important to understand what your franchise agreement allows you to do with social media, as well as your obligations under the law.

How to do social media well as a franchisee


If you’re like 79 per cent of the population, you’ve got a Facebook page, Instagram account or are active on some other social media platform.

Social media footprint is important for SMEs


Sensis released figures from an annual survey that looked at how Australians – and by extension Australian businesses – use social media. The report surveyed 800 consumers along with 1100