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Celebrity restaurant wage theft scandals signal industry norm


The latest celebrity-chef-linked wage theft scandal, with the high-end restaurant Dinner by Heston Blumenthal in Melbourne allegedly underpaying its staff by AUS$4m, is the tip of the iceberg for wage exploitation

Chipotle child labour scandal costs chain USD$1.37m


Global franchise giant Chipotle Mexican Grill has found itself embroiled in a child labour scandal that has rocked the US-based company to its core. More than 13,000 Chipotle child labour violations

Wage watch! 6 must-know employee award changes in 2020


The passing of the new year welcomed Australia into a fresh decade, and while many of us are still suffering the throes of the party season, industry regulators are already

$169,000 Chatime underpayment allegations surface


Booming bubble-tea business Chatime has been slammed by the Fair Work Ombudsman (FWO) for allegedly underpaying staff more than $169,000. Unlike previous instances in the sector, the Chatime underpayment allegedly

Burger chain pack pays workers whopping $1.12m


The Australian arm of Japanese burger chain MOS Burger has back-paid a whopping $1.12m to 285 workers following an investigation. The Fair Work Ombudsman (FWO) investigation uncovered contraventions of the

“Complex system” not to blame for wage theft


Is Australia’s award system so complex major corporations capable of handling millions of customers and billions of dollars can’t manage to pay employees properly? That’s the spin flowing freely in

Are you award-ready?


Could this by your winning year? Celebrating amazing success gives everyone in a franchise chain a boost, so now’s the time to put your brand in the spotlight.

Franchises recognised at Customer Satisfaction Awards


To keep customers businesses need their satisfaction, engagement, loyalty, advocacy and trust. This is why Roy Morgan held the recent Annual Customer Satisfaction Awards.

WA regional awards nominations open


Australian franchise award finalists and winners will celebrated at the Franchise Council of Australia’s Regional Excellence in Franchising Awards presentations across Australia during 2018.

7-Eleven wins Canstar’s award


7-Eleven Australia has bagged the Canstar’s 2018 Most Satisfied Customers – Service Stations award recently.