Red Rooster shuts stores after food safety concerns

By Nick Hall | 07 Feb 2020 View comments

Fast food chain Red Rooster has made the drastic decision to shut two Perth outlets after leaked photos raised concerns over food safety.

Images posted on Facebook appear to show cooked chickens piled into the back of a Red Rooster delivery vehicle; unwrapped, unrefrigerated and in seemingly unsanitary condition.

Furthermore, reports suggest the chickens were being transported on day when the Perth sun was at its deadliest.

Social media users slammed the outlet for its unsanitary practices, with many questioning why the chickens were placed in the back of the car in the first place.

“To me this looks like a store has ran out of chicken and someone has transferred these from one store to another,” one user speculated.

Red Rooster responds

In response to the alleged food safety breaches, Red Rooster quickly moved to close Forrestfield store, along with another in Waypoint also under the same franchisee’s direction.

In a statement, Red Rooster confirmed that the stores would remained closed until investigations were finalised.

“These stores will remain closed while detailed investigations are conducted, required actions are taken and we are satisfied that the operating standards of these locations meet the high expectations of our strict brand standards,” the brand said.

“We have alerted the relevant authorities and are working with them closely while our local staff on the ground undertake the investigation and actions required to meet our brand standards.”

Red Rooster also confirmed that as a matter of precaution, all potentially impacted product had been removed and disposed of. Additionally, all surfaces, equipment and facilities have undergone an extensive sanitation process, with supplier deliveries suspended until the stores reopen.

“Red Rooster is extremely disappointed by this incident and takes such matters seriously,” the chain said.

“Red Rooster takes pride in the normal high operating standards provided by our restaurants and holds the safety of our customers and employees as our highest priority.”

Red Rooster closures

While the latest announcement is a plight on the Red Rooster franchise network, it isn’t the only concern the chain has had in recent times.

Last year, the brand was forced to close seven restaurants in Queensland after the franchisee operating them collapsed into administration. The brand was quick to act, and reopened six of the stores less than a week after closing, salvaging more than 100 jobs.

This time around, Red Rooster will be hoping for a similarly positive turnaround.