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Pack & Send reports record sales and profit

Sarah Stowe

Record sales and profit growth for four consecutive quarters at Pack & Send are a result of a significant increase in parcel volumes distributed by the courier and logistics franchise.
Domestic shipping volumes increased by 10.03 percent, while international shipments (including import and export) jumped 35.51 percent. This resulted in the combined operating profit for the franchise network increasing in FY2015 by seven percent on the previous year.
And there’s no sign of a slowdown: the franchise business had its biggest month for sales revenue in July 2015.

Brand adapts to ecommerce trends

Michael Paul, CEO of Pack & Send, said the results reflect the brand’s adaptability to a business increasingly driven by ecommerce and convenience.

“Our strategy is now all about giving our customers the power of more choice by putting ourselves where they expect us to be – in multiple sales channels – with a vast network of convenient retail service centres, logistics fulfilment centres, our call centre, online courier booking systems and online retail integrations.”

Recent economic reports show online retail in Australia is continuing to boom.

Growth in online retail sales has increased nine percent to $16.6 billion in the year ended January 2015 according to the NAB Online Retail Sales Index, leading to a surge in demand for couriering and logistics services for corporate and small businesses.

Paul has plans to stay ahead of the trend.

Innovation and improvements

“We are currently shifting into another gear of innovation and improvement in order to stay ahead of the curve. We’re continuing to invest in the future with new technology and systems allowing us to engage with more customers and leverage opportunities in more markets”.

Pack & Send recently launched the integration of its automated online self-service parcel delivery system (PowerSender) with the eBay website. The platform assists eBay sellers in calculating courier costs, listing and printing labels for international and domestic parcel shipments.