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Top Snap gets thumbs up from clients

Sarah Stowe

Top Snap, which provides real estate visual marketing services, has achieved a 98 percent satisfaction rate in a customer survey. The photography firm has processed more than one million property images for over 84,000 listing campaigns as a result of the company’s loyal customer base of more than 800 real estate agencies and over 7500 agents across Australia and New Zealand.

The customer survey conducted by Top Snap revealed customer service, quality and seamless processes of managing their visual assets as the major attributes of the brand.

“Top Snap has reached a significant milestone in the company’s flourishing operations in the Australian and New Zealand property market and it has been achieved in partnership with our professional photographer network of Top Snap franchisees that are an integral part of the brand, always offering exceptional support to their clients,” said Ralf Barschow, Top Snap owner and CEO.

“Contributing to this achievement is also Top Snap’s dedicated 24×7 production facility which provides timely, consistent and quality visual assets whether it be property images, virtual furnishings or CAD drawn architectural floor plans.

“Finally this would not be possible without offering a seamless process to our clients with our custom online image management system Genie Pro.”