Buying an existing franchise is never a guarantee for success, but for Snap Print Design and Websites’ Robina owners, Matthew and Dianne White, the decision has seen nothing but growth.

After purchasing the Robina location in July 2016, the pair hit the ground running, growing the business exponentially over the next two years.

Now the franchisees look poised to take their business to the next level with a relocation that will see the franchise store move to a much larger and more accommodating site.

“In order to continue to grow and offer the increasing number of our client print requirements, we needed to expand our shop space and introduce new equipment, as well as increase our exposure and local area presence,” White said.

The franchising path was not always on the cards for the couple, with Dianne owning and operating her own business for many years, however the reliability and community support that came with a Snap Print Design and Websites franchise sparked their interest.

“We recognised the Snap branding as a trusted and reliable name in the community and believed that we could contribute to the brand and reputation in our local area,” White said.

“The team constantly go above and beyond to ensure our clients are happy, both with the products they seek and the service they receive.”

With the right mix of Dianne’s industry experience and design-specific knowledge, coupled with Matthew’s business management and retail background, the two have built a franchise environment that caters to a wide range of client needs.

“Snap Robina has unique digital print capabilities onsite allowing a wide range of effects and presentations to create that extra ‘wow factor’ in your stationery design.

“At Snap in Robina, while we can accommodate any specific type of print or design, we also specifically cater to wedding stationery, including speciality design and print,” White said.

Kevin Lacey, National Franchising Manager, Snap Franchising Limited, said the store’s continued growth was a reflection of Matthew and Dianne’s hard work and dedication to community.

The ongoing success & growth of Dianne & Matthew’s Snap Centre is a testament to the high level of one on one solutions they continue to provide their existing & new clients through the local Robina area,” Lacey said.

“They have continued to encompass the Snap philosophy of “placing the customer at the centre of all that we do” right down to their team members to provide a fun, exciting and driven business that helps excite their team and drive them forward to succeed each day.  As a continued result of this, for the last financial year alone, they achieved growth of nearly 25% which is a great reward to the continued drive and passion they portray every day.”

So what next for the Gold Coast pair’s Robina location? More of the same, it would seem.

“Snap Robina plans to grow and be able to offer even more services and print products than we currently do,” White said.

“Our team of staff is also growing, from one full-time employee originally to now employing six staff members in varying capacities and functions.  It is our goal to make sure Snap Robina becomes known as the go-to place for all of your print, design and website needs.”