B2B franchises: Mail Boxes Etc.
Mail Boxes Etc. (MBE) specialises in business to business franchising of design, print, and shipping services.
Franchise development manager, Paul Kasper, says that the main skills needed are an outgoing personality and professional, communication skills.
As learning is key to franchising, he explains that potential franchisees need to have a “teachable spirit”.
In his view, the benefits of joining a B2B franchise like MBE is the lifestyle and support from the system. Typical working hours are 8:30am to 5:30pm.
However, to potential franchisees Kasper recommends “Do your homework and due diligence. Don’t make rash decisions; make the right choice for you and your family,” he advises. “Talk to franchisees on the ground.”
B2B business allows for other organisations to engage businesses that specialise in services, but MBE’s suppliers are also competitors, which creates an interesting dynamic.
Kasper believes many potential franchisees underestimate the extent of the role beyond the day-to-day.
“There are so many hats you’ve got to wear,” Kasper explains. In his view, this is something franchisees learn on the job.
“You have to think about OH & S, operations, sales, staffing” because “you’re it”.
Find out more about becoming an MBE franchisee.