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Awards for excellence at Shingle Inn

Sarah Stowe

Franchise cafe chain Shingle Inn has celebrated its high achievers at its annual conference with an ‘Innovate Create’ theme.

The focus was designed to ensure franchisees and store managers look at the business with a new perspective. And the business is poised for a bright 12 months ahead, according to co-directors Andrew and Peter Bellchambers.

“Having added 10 new stores to the network since last year’s conference, we’re confident we can say we’ve had a successful year,” said Peter.  “As a result, the conference has been a great opportunity to look ahead to the future and how we can ensure our longevity as the retail landscape changes.

“It was a great opportunity to consider some of the opportunities open to us over the short and medium-term and get everyone to share the dream of pushing the boundaries of what we already know.”

Winners

Garden City franchisee, Claire Lunney, took out the top prize of Franchisee of the Year. “It was a wonderful surprise,” said Lunney [pictured with her family].  “There are so many great franchisees within Shingle Inn’s network now and I know how hard everyone is working so it’s wonderful to get this recognition.”

Shingle Inn Mt Ommaney franchisees, Nicki Nesbitt and April Carnie, were awarded Marketing Champion of the Year.

As the cafŽ that has signed up the most customers to Shingle Inn’s loyalty program, the pair is taking up the challenge of being the first cafŽ to have 3,000 loyalty club members.

“As more cafes join the network it becomes a bigger challenge to stay ahead of the game and we’re determined to lead the way in marketing our cafŽ,” said Nesbitt.

The 2012 Rookie of the Year Award went to Peter and Patsy Reddy from Shingle Inn Grand Plaza while Store Manager of the Year was presented to one of Shingle Inn’s longest serving store managers, Helen Lewis, who has worked for the company for more than 20 years.

“The quality of our award winners is a wonderful reflection of our potential for more great achievements in the years ahead,” said Andrew Bellchambers, who anticipates the network will include at least 40 stores by next year’s conference.