La Porchetta trials delivery

By Sarah Stowe | 30 Jun 2017 View comments

La Porchetta, a fully licensed, a-la-carte restaurant franchised chain, is trialling delivery. Inside Franchise Business: La Porchetta trials home delivery.

CEO Sara Pantaleo said, “We have options for franchisees to run their own driver, or work with the drivers provided by our external contractor of choice.”

“We use driver tracking technology to ensure the quickest delivery times and keep product quality at a premium.”

The details

La Porchetta is currently aligning and integrating all technology platforms from online ordering to point of sale systems.

“Customers will be able to order via our 1300ITALIAN number (1300 48 254 26), on our website or via our La Porchetta app,” she explained.

“Orders will go directly to our point of sale and print so they can be prepared and scheduled into our tracking system for delivery.

“Each restaurant has a delivery captain whose job it is to ensure efficient production and delivery, so the customer receives the meal in a timely way and there is no compromise to our product quality.”

What will it mean for franchisees?

“There are initial capital costs to purchase equipment and new technology,” said Pantaleo.

“There are also ongoing driver and technology costs as online portals and apps have transaction fees, but these are more than offset by the increased business that’s generated.”

Browse the restaurant category.