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Franchise Resources and Regulatory Bodies

Australian Competition and Consumer Commission (ACCC)

The ACCC is an independent Commonwealth statutory authority that is responsible for enforcing the Competition and Consumer Act 2010 as well as legislation, promoting competition, fair trading and regulating national infrastructure.

Its role is to protect, strengthen and improve the way competition works in Australian markets and industries. The ACCC also regulates the Franchising Code of Conduct (Code) which is a mandatory industry code that applies to parties involved in a franchise agreement, namely the franchisor and franchisee. The purpose of the Code is to regulate the conduct of the parties involved and if allegedly breached prompts investigations by the ACCC.



Franchise Council of Australia (FCA)

The FCA is the peak body for the $146 billion franchise sector in Australia, representing franchisees, franchisors and service providers to the sector. Membership of the Franchise Council of Australia is voluntary, and is open to any organisation or individual involved in the franchise sector.

Becoming a member of the FCA is voluntary and is available for any organisation or anyone involved in the franchise industry including franchisees..




Previously the Asia-Pacific Centre for Franchising Excellence, FranchiseED was created to provide independent information and research on franchise best practice.

A pre-entry franchise education program is available for free and online through this centre. Funded by the ACCC this course attempts to help franchisees understand the process of due diligence and have realistic expectations of what it means to be a franchisee.

FranchiseED is a Not for Profit which provides services to the franchise sector to provide education to encourage best practice; provide consultancy services; and provide access and dissemination of quality franchise research.




FRANdata is the home of the Australian Franchise Registry which identifies franchise brands that have up-to-date franchise agreements and disclosure documents, and which have confirmed with the Registry their compliance with the Franchising Code of Conduct.

FRANdata also provides reports on the franchising sector.

Well established in the US since 1989, the business was established in Australia in 2013 to help the franchise sector address key strategic challenges and take advantage of oportunities available to qualifying brands.



The Fair Work Commission

Fair Work Commission and the Fair Work Ombudsman are independent government organisations that regulate Australia’s workplace relations system but have different roles.

The Commission is the independent national workplace relations tribunal. It is responsible for maintaining a safety net of minimum wages and employment conditions, as well as a range of other workplace functions and regulation.

The Fair Work Ombudsman enforces compliance with the Fair Work Act, related legislation, awards and registered agreements. It also helps employers and employees by providing advice and education on pay rates and workplace conditions.



The Franchise Relationships Institute

The Franchise Relationships Institute (FRI) was created to make a positive difference to the lives of the people who work in the global franchising sector.

FRI has been in business for 29 years, helping franchise networks to build and maintain profitable partnerships.

There is an ongoing research program into the psychology of successful franchising – understanding the factors that drive excellence from both a franchisee and franchisor perspective – with education programs delivering the research insights.