Greg and Natalie Nash are the lucky recipients of home appliance rental franchise, Mr Rental’s QLD/NT Franchisee of the Year award, presented by the Franchise Council of Australia.

The Nashs are franchisees at Mr Rental Capalaba, and are pleased to take out the award after finishing third in the category last year.

Greg said the team’s constant high level of service and commitment to achieving goals contributed to the success of the business over the past year.

“The whole team works together to achieve our targets and as a result we have had solid sales growth year-on-year. Last financial year we grew sales by 27 percent and experienced 22 percent profit growth.

“All of our success stems from customer service — we have a culture of courtesy and respect and place a strong emphasis on engaging and connecting with customers,” he said.

The QLD/NT Franchisee of the Year award recognises outstanding franchisees who have excelled at all aspects of their business including management, performance and franchise citizenship.

Mr Rental CEO Glen Hickman congratulated the Nashs on the award and said they were a huge asset to the Mr Rental franchise.

“Greg and Natalie have a wealth of experience in running a successful business, providing support to fellow franchisees and getting involved in the franchise at a corporate level and they are some of the best franchisees in the country,” he said.

The state win means the couple are in the running for the FCA National Franchisee of the Year award to be announced in October.