7-Eleven adds Australia Post 24/7 parcel lockers to boost consumer convenience

By Sarah Stowe | 10 Aug 2021 View comments

7-Eleven has signed up to another service that will provide greater convenience for customers – this time partnering with Australia Post to provide free all-hours parcel lockers at 7-Eleven stores across the country.

Three hundred 7-Eleven stores will be receiving Australia Post deliveries by the end of 2021, adding to the more than 500 existing Australia Post parcel locker locations in the network.

The goal is to double the number of Australia Post parcel locker locations to more than 1000 giving customers more options for receiving their online shopping and parcels.

7-Eleven Australia general manager – product, Matt Keogh, said delivering choice and convenience to consumers is a continuing focus for the convenience chain.

“Being able to offer Australia Post customers the choice to collect their parcels in one of our stores, when and where it suits them, is convenience we are proud to partner with Australia Post to provide,” he said.

Customers can sign up to a locker via Australia Post and pick their favourite 7-Eleven parcel locker location to receive deliveries.

This initiative is a timely one, as the latest Inside Australian Online Shopping eCommerce report from Australia Post reveals a near 32 per cent rise in parcel volume in the last 12 months to July 2021.

In fact, more than 9 million households shop online, the postal service reports.

Australia Post’s Nicole Sheffield, executive general manager community and consumer, said “Australia Post is delivering more parcels than ever before, with Australians showing us over the past year just how much they’ve embraced shopping online,” she said.

The latest collaboration follows on from the convenience chain’s link with Velocity Frequent Flyer in May 2021.

More than 10 million Velocity Frequent Flyer members will now gain Velocity Points whenever they shop for fuel, food, coffee and convenience items at one of the country’s 700 7-Eleven outlets.

7-Eleven CEO and MD Angus McKay said “Knowing your customer personally has always been core to being a great retailer.”