Have you planned for the support your franchisees need once they become multi-unit owners?
As US superstar multi-unit franchisee Aziz Hashim explains, the demands are different from those of a single operator.
Hashim, who has run multiple units and brands, is now also the chairman of the US-based International Franchise Association and was a keynote speaker at the Franchise Relationships Institute Multi-Unit Summit in Sydney.
Look out for more advice and opinion from Hashim and the Multi-Unit Summit to come.
Hear what he has to say about providing support for multi-unit franchisees in this video: