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Quest Castle Hill named Franchise of the Year

Sarah Stowe

Quest Serviced Apartments‘ Castle Hill franchise has been awarded the National Franchise of the Year Award at the 2009 Gala Awards Dinner, held on 28 November.

Quest Castle Hill also took out the award for NSW Franchise of the Year and was a finalist for the front of house Employee of the Year Award (Toni La’ulu).

A further 10 winners were announced including New Zealand Franchise of the Year, Australian Regional Franchise of the Year, Excellence through Commitment, Employee of the Year and Supplier of the Year.

“It’s a very positive way to end what has been a successful year for Quest Serviced Apartments,” said Quest chairman, Paul Constantinou. “We’ve come out from the GFC strong and opened another 19 properties across Australia and New Zealand during the past 18 months. It’s a credit to our dedicated franchisees, staff, and suppliers.”

The awards were judged across a variety of factors including upholding Quest values, Mystery Shopping and performance results.