Coffee franchise Gloria Jean’s has let go its Pacific CEO, Gareth Pike, as part of a restructuring move that creates one level of executive management for the whole group.

The new managing director of the group, Mark Bilton [pictured], was previously a non-executive director.

Keith Brown has been appointed to the role of chief operating officer.

Franchisees learned of the leadership changes in a letter from executive chairman Nabi Saleh, SmartCompany reports.

In the letter Saleh  thanked Pike for his “contribution and passion”.

The company has confirmed a comprehensive review and restructure is taking place and an announcement is expected in August with further details.

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