Gloria Jean’s Coffees has responded to the latest Choice survey of coffee chains which gave the franchise network a low rating in its taste test.

The franchisor issued a statement that it has “always been committed to providing our guests with the ultimate coffee experience.

“Coffee preferences are very personal and these results were based on three people’s opinion, we take onboard their opinion as well as the feedback of the more than five million guests who drink our coffee each month.

“As a specialty coffee house we have many world class coffees in our range to suit different tastes, for example our Gloria Jean’s Coffees Espresso that was ranked third in a recent Choice Survey (December 2009). We are very proud of the coffee we serve as we continue to source the best Arabica beans and deliver world class espresso standards.”

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