Workforce Extensions frequently asked questions

Frequently Asked Questions

Here are answers to some frequently asked questions that provide you with a brief overview of the Workforce Extensions business to business franchise system.

What is the legal structure of the business partner relationship?
The relationship operates under a franchise agreement and Workforce Extensions complies with the code of franchising.

What is the investment in a Workforce Extensions franchise?
The investment comprises:

• Initial Franchise Fee
• Office fit out including equipment and computer hardware and industry specific software.
• Document Preparation Fee.

Can I borrow or finance the investment?
Yes. While the investment in the recruitment franchise is modest we do not restrict your ability to borrow. You should consult with your accountant to make sure that your borrowings are reasonable.

Does Workforce Extensions provide any assistance with financing the purchase of the franchise?
Yes, we can introduce you to our preferred equipment financier who offers leasing finance for office equipment to suitably qualified applicants.

What initial training do you provide?
We are proud of our comprehensive training program which will help you get to know our sales franchise system right from the start.

How long does the Workforce Extensions franchise run for?
The initial term is 5 years. You have the option to three further 5 year terms, subject to certain conditions and the payment of any fees applicable at the time of extension, giving a total of 20 years.

Can I sell the franchise?
Yes, you have the right to sell on the open market at any time provided that we approve of the proposed purchaser. There are certain conditions that must be met such as the buyer undergoing any necessary training and there is a transfer fee payable to us. Full details are contained in the franchise agreement.

What skills, abilities and other requirements are you looking for in a Workforce Extensions franchisee?
We are seeking entrepreneurial people with leadership or management experience who have had some exposure to sales or recruitment. This is because with that experience you will have gained contacts and skills that will be valuable to you as a franchisee and you will take less time to establish your franchise. You will also need to demonstrate that you have the management skills necessary to operate a small business with our help and lead a team. Naturally you must also be able to finance the upfront investment.

What are the hours that I would be working?
Our branches are open 5 days a week. Most franchisees introduce a roster system that ensures a staff member is there to service clients from 7.00am to 6.00pm.

Which areas are still available?
Since the recruitment franchise company only began franchising in 2002 there are still many areas available. We would aim to place you in an area that allows you to maximize the value of your network of contacts.

How many franchisees does Workforce Extensions already have?
At November 2007 we have 12 franchisees located on the East Coast of Australia.

Do all the franchisees work from offices?
Yes. We would expect that a suitable office would be selected for you in your area and fitted out and equipped to our minimum standards.

What does Workforce Extensions think of franchisees taking a second franchise?
We encourage franchisees that have the necessary financial and managerial resources to expand and take a second Workforce Extensions franchise at another location.

What are the ongoing fees and charges?
There is a Franchise Service Fee and also a Marketing Contribution. These amounts will be discussed in detail with you if you decide to move forward.

What do I get for the Franchise Service Fee?
The services we provide include:

• Invoicing all your clients
• Collecting those debts
• Processing and administering the payroll for all on hired employees, including the relevant statutory obligations Paying all your labour hire employees placed with your clients
• Providing you with an Operations Manual and updates to our system
• Regular network communications
• Passing on enquiries received from prospective clients
• Managing the Marketing Fund

This information is intended as a guide only. It does not form part of our formal Disclosure Documentation and therefore you should not rely on it. Rather you should refer to the contents of our Disclosure Document issued under the federal government’s Franchising Code of Conduct which will be sent to you after you have lodged a formal Application for the franchise.