The Simply Helping franchise’s business service philosophy

The Simply Helping franchise was started in 1998 by Angela Feery-Richards drawing on extensive business and health sector experience to build a unique and ethical organisation that works to add meaning to other lives. The childcare franchise has grown from its moderate beginnings in Victoria to become a nationwide business having a team of over 400 members. The home services franchise is borne out of the ability to interpret needs and providing ways to meet the needs proactively through a flexible and collaborative approach.

Simply Helping concentrates on providing service through qualified local people who are given extensive training and mentoring. The success of the childcare franchise is attributed to its client driven services that is possible with its active feedback initiatives. The home services franchise strives to exceed the expectations of its clients by consistenly maintaining the high quality of its services.

The mission statement of Simply Helping reads, “To bring proficient and courteous home and care support services to clients within a secure environment using trained, qualified staff who build trust and make positive contributions to both the service and lives of others”.

The vision of the home service franchise is to extend its services across Australia through carefully managed growth that sustains its current level of service throughout.