Sophisticated software for success from Professional Outsource Solutions
The Onsite Manager by the IT and communications business is a lightweight, agentless software that is installed on an existing Windows device at the client’s site. The service centre of the software provider is installed on a protected SQL server positioned within the Professional Outsource Solutions’ data centre. The several Onsite Managers are connected to the service centre by an outbound connection using the current web services SOAP/XML through HTTP/HTTPS. This system reduces a great deal of costs for customers.
The Central Dashboard at Professional Outsource Solutions is a “web console” that displays customer sites as well as the status of the respective networks. The Onsite Manager from the IT and communications business accumulates information from the servers, applications, workstations and other networked devices. It analyses the data and transmits the relevant information to the Service Centre, through a secure Internet connection.
The Service Centre Central Dashboard exhibits this information based on the status and the alerts. With one quick snapshot, the Professional Outsource Solutions’ engineers can observe the relevant network information from customers or details on just one. The software provider’s Central Dashboard is customizable and can be rapidly tailored to meet customer requirements.
Monitoring is setup through an auto-discovery utility. The IT and communications business ‘s service permits customized monitoring based on explicit devices and applications fro total customer satisfaction. The monitoring is done through WMI, ICMP, SNMP, Silo, Website, and custom logs. 04.12.2007
Contact Professional Outsource Solutions Pty Ltd
Tel: 1300 786 576
Fax: 07 3262 9372
