Prompt consulting services from the BCA IT business

The BCA IT business offers its services through service level agreements. The IT and communications business enters into comprehensive agreements with clients, which guarantees the delivery of agreed, preset expectations of performance and service. The computer systems business can include its on-line procurement service, BCA-Connect, to facilitate smooth customer ordering and the status of deliveries and other project components in the service level agreements.

BCA IT has a national coverage with offices in Melbourne, Brisbane, Sydney, and Perth. The staff of the IT and communications business will take up service requests within a range of 80 km. Moreover, for service requests beyond that distance, customers can avail the services of repair agents and subcontractors of BCA IT across more than 100 locations.

The ‘National Service Centre’ of the computer systems business offers unbroken integration with the clients’ IT management. BCA IT also offers services globally with the help of its membership with Computacenter International. The IT and communications business boasts that its configuration centre has the resources to customise customer equipment more efficiently and quickly. The computer systems business maintains considerable stocks from major vendors in its warehouses in Melbourne and Sydney.