Pack & Send’s franchise and product innovations know no limits

Before buying into a franchise business, it is important to take a look below the surface and discover the ins-and-outs of the company beforehand. One of the key factors to consider is whether there is a strong focus on innovation. A business that drives innovation will be one that ensures they are constantly challenging the status quo and ensuring that the business is at the cutting edge in systems and products. 

Pack & Send recently launched a new mobile phone website as part of their commitment to customer service. Never one to lose sight of its customers, the delivery franchise group listened to requests and responded with a leading technology solution.

Initiated in response to the thriving mobile phone market and individuals using the latest in mobile phone technology such as Apple iPhones, a user-friendly website has been developed specifically for mobile phones with internet capabilities. The development will see Pack & Send extend their reach to an ever-broadening tech-savvy market.

The site allows customers to get an estimate through their phone or locate a store through an easy step-by-step guide and lives up to the Pack & Send ‘no limits culture.
The delivery services franchise group has incorporated a state-of-the-art postcode search facility and Google Maps technology to better assist customers in finding the closest store to them.

So how can franchisees ensure their choice in franchise group is committed to innovation? 

• Ask about the franchisor’s internal communication system and ask for some past examples of what is included. If the franchise group is developing new products and services, it will be reported through its internal communication channels 
• Research the company’s track record in innovation – have there been any developments, and what have they been and have they worked 
• Ask about the business system for franchisees and ask for examples on how this has been improved and developed over the last five years
• Does the franchise have a track record of consistent company growth

Further information about whether a delivery franchise is the right choice can be obtained from Pack & Send.