Extrastaff pioneers new franchise model

The Extrastaff franchise has pioneered a new franchise model for the $12 billion recruitment industry in which administrative tasks such as payroll and invoicing are centralised.

Joint managing directors of the business services franchise, brothers Declan and Piers Rowan, said the model allowed franchisees to focus on what they do best – recruitment.

Extrastaff is a second-generation family business with annual turnover of $20 million. Established in 1990, it currently has company-owned offices in Adelaide and Melbourne.

“People go into business because they’re passionate about what they do and want to use their skills to achieve career success and satisfaction,” Declan Rowan said.

“It can be distracting to commit to a franchise and then become weighed down by administration and book work. What starts out as an exciting and rewarding career sea change can lead to frustration from being kept away from business goals.”

Extrastaff launched its franchise model in September 2005 with a view to securing a presence in each state in each of its six divisions – Industrial, Office, Executive and Professional, Technical and Engineering, IT, and Health.

The company’s first franchise opens this month, and will see seasoned recruitment specialist, Samantha Byford, join the Extrastaff network to represent the office division in North Sydney.

Byford said she and her husband, Paul Lewis, shared the philosophy that job seekers’ needs are equally as important as fulfilling clients’ requirements.

“I was impressed with the Extrastaff business model and had absolute confidence that our efforts to service clients would be supported,” she said.

“Also, it was reassuring to know that we would be working with and backed by a family-run company that had been in operation for many years.

“The passion I have in delivering excellent outcomes for my clients is shared implicitly by all Extrastaff people.

“It’s enormously reassuring to have absolute confidence that each person in the organisation shares a common goal.”