Endota Spa franchise claims franchise award in SA

Karmen Wakelin and Kylie Leopold were awarded the South Australian Multi-Unit Franchisee of the Year Award at the South Australian MYOB Excellence in Franchising Awards held in Adelaide earlier this month. The duo own three Endota Spa franchises in the Barossa Valley, Adelaide CDB and Hyde Park. Their success makes them back-to-back winners, after taking out the Franchisee of the Year Award in 2008.

"It's fantastic," said Wakelin. "It's a great opportunity for us to reflect on all the work that we have done over the last six years, and everything that we've achieved during that time."

The pair believe that their focus and strong business ethic helped them in claiming the Award. Wakelin said "Kylie and I both come from multi-national corporate backgrounds so we have a really strong understanding of business. Also, we are very process-driven so we follow the franchisee guidelines really consistently and carefully and we make sure that we utilise everything that the franchise provides for us."

Wakelin and Leopold also pay a lot of attention to staff morale with staff members getting a day off on their birthdays, receiving personalised birthday and Christmas presents, enjoying a flexible work-life balance and quarterly social outings.

There are currently 45 Endota Spa day spa franchises nationally in Australia.

This article appears courtesy of 5 Minute Franchising Newsletter