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Zarraffa's Coffee

Concept: Specialty Coffee Cafes & Drive Thru
Capital Investment Required: A new standard Store is approximately $400 000 and a new drive thru store is approximately $550 000 + (depending on size and location)
Sites Territories Available: Queensland
Qualifications Required: Excellent customer service & communication skills, a high level of business acumen and the ability to follow a franchise system as well as a great attitude for success
Business Established: 1996
Franchising Commenced: 2001
Training Provided: 6 weeks
Marketing Support: Full national marketing plan and local area marketing support
Agreement Terms: 5 year
Number Of Units: 50
Units Outside Country: 0
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Zarraffa’s Coffee currently has 49 stores across South East Queensland, with growth plans to extend from North QLD through to Northern NSW and VIC leading into 2012 and beyond. 

The business is founded on the mantra to create ‘an individually perfect cup of coffee – every time!’ and aspires to be ‘Head and Shoulders above the rest.’ 

Great service is our practice and fresh, quality coffee our business. 

Since the opening of the first store, the Zarraffa’s Coffee experience has become something of an icon to many Queenslanders. 

The business has maintained a steady pattern of growth, as is evident both in gross turnover figures and a consistent increase in profile. 

Zarraffa’s Coffee currently has 49 stores across South East Queensland, with growth plans to extend from North QLD through to Northern NSW and VIC leading into 2012 and beyond. 

Awards

Operating in the specialty and takeaway coffee industry Zarraffa's Coffee has maintained it’s clear goal to ensure that quality, consistency and freshness are guaranteed.

Achieving and maintaining this goal is critical to the success of the business. Just like the Masai Giraffe that is proudly positioned in the centre of the Zarraffa’s Coffee logo, Zarraffa’s Coffee aspires to stand ‘head and shoulders above the rest’. This desire is at the forefront of the business and combined with the company values and drives the business. 

Testament to this statement is the recognition of Zarraffa’s Coffees across a range of awards:

2011                                              2011 Australian Business Award for ‘Enterprise’
2011/2010/2009/2008/2007     Listed in the BRW Fast Franchises
2010/2008/2007/2006               Equal Golden Bean Coffee Roaster Awards – Silver and Bronze medals
2009/2008/2007/2006/2004     Gold Coast Business Excellence Awards

Whilst the business has achieved recognition, so has the company’s founder, Kenton Campbell, who topped off an amazing 2008 with winning the title of the Gold Coast’s Young Entrepreneur of the Year. 

Skills and Experience

We are looking for people with excellent customer service and communication skills as well as having a passion for coffee and our brand. 

A good level of business acumen is highly regarded and an ability to follow a franchise system coupled with a great attitude for success. 

Are You Ready for a Zarraffa's Coffee Franchise?

If you are self-motivated, results driven, passionate about exemplary customer service, want to be your own boss and join a fast-growing, solidly based company, this opportunity may be for you. By following these three simple steps you will be well on your way to becoming a brand new Zarraffa's Coffee Franchisee;

  1. Simply submit the enquiry form from this website.
  2. Await a phone call from Zarraffa's Coffees professional Franchise representative to establish your preferred location, discuss your decision to become a Zarraffa's Coffee Franchisee and to potentially set up your initial meeting.
  3. Once you have met with our franchise representative and come to a mutually agreed level of interest, a comprehensive Franchise Application form is to be completed and returned to Zarraffa's Coffee identifying your compatibility with Franchising and coffee retailing, assessing your lifestyle requirements and comparing those with the cultural and business requirements of Zarraffa's Coffee and finally looking at your knowledge of Zarraffa's Coffee as we need to make sure you have considered our business before entering into it.

Recruitment Process

The recruitment process involves an initial phone interview and several face to face interviews with our Franchise Manager as well as Application Forms to ascertain your suitability to the franchise model.

Zarraffa's Coffee News

Five minutes with brand new Zarraffa’s Coffee owners
13/02/2013 - Husband and wife team, Brett and Lisa Marshall are the brand ...
Zarraffa's Coffee opens in WA
20/11/2012 - After purchasing the One For the Road coffee chain sites earlier ...
Zarraffa’s Coffee rolls out new drive thru convenience coffee
25/10/2012 - Zarraffa’s Coffee recently rolled out its new drive thru convenience ...
Piccolo coffees now available at all 55 Zarraffa's Coffee franchise stores
19/10/2012 - Serious coffee drinkers can now enjoy their favourite coffee ...
Award winning specialty coffee chain welcomes its newest franchisees
19/10/2012 - Zarraffa's Coffee recently welcomed its Beenleigh Marketplace ...
Drive through store driving Zarraffa's newest franchisees
14/09/2012 - Specialty cafe franchise, Zarraffa's Coffee, discovers a new ...
View All Zarraffa's Coffee Product News

Questions and Answers about this company

Hello, I understand that Zarraffa's is a turnkey franchise start up (inc plant and equipment) - does this also include the shop itself and the land it is on?
16/02/2012 - Hi, thank you for your question. At Zarraffa's Coffee, the shops are leased so a franchisee...

Contact Zarraffa's Coffee

Email Company Visit Website
1/54 Siganto Dr
Oxenford
QLD 4210
Tel: 07 5500 0800
Fax: 07 5500 0900
Zarraffa's Coffee
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