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Business auditing services from The Realise Group

by The Realise Group
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The Realise Group upholds its values based on continuous improvement of quality, maintaining integrity among clients and suppliers, providing user friendly services, passion for retail and enjoyment of work. There are quality policies provided by the business services provider that comprise of providing products according to customers requirement, act as customers partners, anticipating and understanding clients and supplier’s needs and continuous improvement. The auditing firm defines quality as meeting client’s objectives, accuracy, value of money, consistency and reliability, timeliness and helping the organisation to improve.

The services provided by The Realise Group comprise of mystery shopping, store standards auditing, performance improvement tools and training. The business services provider consists of rewards and recognition program, customer service staffing, customer satisfaction measurement, development and documentation, policies and procedures. The customers of the auditing firm provide specific feedback after their visit to staff members and store managers in terms of mystery shopping.

The Realise Group contains a collection of reports that helps in selecting appropriate reports according to requirement of the customers. The database of the business services provider helps to categorise shoppers according to customer’s requirements. The auditing firm works closely with customers to design questionnaires. 12.05.2008
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Contact The Realise Group

Dockland Cotton Mills, Studio 53

91 Moreland Street

Footscray

VIC 3011

Tel: 03 9687 2360

Fax: 03 9687 2431

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