Coffee Club cafe franchise owner impressed by supportive franchise system

Owner of the Stockland Townsville and Domain Townsville Coffee Club cafe franchises, Carolyn McManus was recently awarded the company's franchisee of the year award and is most pleased with the company's strong support structure.

Coming from a corporate business sector position in the banking industry, McManus had no experience in the hospitality industry however it attracted her because of the ability it offered her to balance the needs of her young family while still enjoying work.

McManus' introduction to the Coffee Club as a franchise owner was smooth and fully supported. She was given training manuals, checklists and support from specialised departments for everything, which gave her a real feeling of safety and security. She did not feel at any stage that she was in the process alone.

The training toward becoming a Coffee Club cafe franchise was thorough and extensive and McManus was provided an experienced openng team to assist with the launch of her business. The opening team at the Coffee Club corporate office were also very helpful with arranging everything from recruitment and induction of a new team to all stock, including stationary.

With a Coffee Club cafe franchise every aspect of the business is covered, from marketing and finance, to property and people management. Franchise consultants regularly visit to address any concerns or just lend a hand and if the franchise system is followed correctly and the customer focused on primarily, a Coffee Club franchise is an excellent platform to succeed.

To become a Coffee Club cafe franchisee and have the same positive experiences as Carolyn McManus, contact The Coffee Club today.