Quality and service a cut above with THE Shed Company building franchises

Having been named one of the top eight franchising companies in Australia by Smart Investor magazine, THE Shed Company is attracting interest from investors in its building franchises.

Smart Investor Magazine named the company as one of the top two franchisors for anyone with less than $50,000 dollars to invest.

Franchisor Janet Hamilton says that she believes the key to a successful relationship between franchisor and franchisee is the result of the establishment of a long term commitment.

“Our success has been built on the back of ensuring we offer a solid product base with wide consumer appeal. Just as we tell our franchisees to listen to customers we listen to them,” she says.

Mrs Hamilton believes it is this ability to listen and learn from their front line operators, as well as ensuring a proactive approach to marketing and ongoing support that makes THE Shed Company system successful.

By equipping all of their building franchises with a framework for customer service, Mrs Hamilton says that THE Shed Company has been able to continuously improve its operations.

She adds that “the backbone of any successful business is customer satisfaction. THE Shed Company ensures that every aspect of the business keeps this in mind.”

Suppliers constantly test and evaluate both new and existing building designs, materials and components to ensure their actual performance meets all requirements, Mrs Hamilton explains, which ensures THE Shed Company remains at the forefront of product design and development.

As for selecting the right operator for THE Shed Company building franchises, Mrs Hamilton states that “we go to just as much trouble to find the right franchisee as we expect them to go to when examining our systems.”