Pie Face Bakery Cafe to launch online HR and training system

After opening and operating 20 company owned stores, Pie Face Bakery Cafe , places high importance on the successful recruitment, training and retention of good staff – this has been a crucial success factor to building profitable company owned stores.

With the recent official launch of its pie shop franchise program, and now receiving hundreds of enquiries to own Pie Face franchises, the fast food franchise group has commenced implementation of a comprehensive online human resources recruitment, training and management tool to streamline its HR program.

Staff and franchisee’s and will be able to access online training programs (including video, photo, manuals, testing and more), operations manuals, shift schedules, times sheets, company announcements and much more.

“One of Pie Face’s great strength is its culture and commitment to providing great service to our loyal customers. Therefore as we grow with new franchise partners, it is imperative we strengthen our HR program further. With a strong focus on staff training and management – probably more so than operators who don’t have as many company stores as Pie Face, we directly see the benefits of excellent staff management and training and our new online system ‘PieSpace’ will help us take our already strong staff management culture to the next level – regardless of where our Pie face stores are located” says Pie Face COO Betty Fong.