Micronet’s franchise solution improves operational performance and reduces IT costs

Micronet Systems ’ Franchise Solution was first deployed in 2000, providing a customised distribution, financial, supply chain management platform for Amber Group Australia Limited. Continued development and investment has seen the solution adopted by many leading franchise groups.

Micronet’s dedicated team of franchise specialists assist franchise groups to grow, manage and improve franchise systems throughout all stages of the business lifecycle. Working directly with franchising businesses, Micronet’s offers expertise gained across many different industry segments and from a large range of business process engagements.

The ability of the team to identify and understand the differing requirements within a franchise network is key to deployment success. Micronet’s consultants readily align and incorporate the strategic business needs of the franchisor, with the day to day functional needs of franchise business owners.

The direct Micronet relationship, combined with a fully tailored approach to software development means the Micronet solution closely mirrors the "go-to-market" strategy of each franchise group, delivering greater market differentiation and competitive advantage.

The Micronet Franchise Solution is specially configured to suit the needs of today’s franchise operations, delivering greater business control and improved profitability. The solution integrates disparate business systems and streamlines manual business processes throughout the franchise network.

With a vision to continually innovate, Micronet’s regular feature enhancements and ongoing product development guarantee initial investments deliver future value and keep pace with longer term business needs.

The Micronet Franchise Solution is a complete business and franchise IT platform including:

Micronet Advantage Software Suite - a seamless software trading platform providing transactional, data and supply chain efficiencies to franchise groups. The solution incorporates accounting, inventory and warehousing management, point of sale and business reporting functionality into one integrated software suite. Delivered via a SaaS environment, Micronet’s software includes tools to fully manage electronic trading between related business partners, centralised inventory and pricing databases, centralised data warehousing and business analytics tools.

Hosted Infrastructure and System Management - Micronet’s service provider, Macquarie Telecom, is a leader in business hosting of mission critical applications. Using Australia’s most highly certified people, processes and infrastructure their focus is on providing secure, scalable, high availability, fully-managed services.

Support and Service - A team of support consultants take the pain out of supporting your franchise network by offering live helpdesk support, online webinar training, access to training room facilities, bookkeeping assistance and a team of Microsoft certified engineers for local and remote support requirements.

Hosted Model - Best Fit for Franchise Groups - Using a hosted, ‘Software as a Service’ (SaaS) model, Micronet enables the rapid and cost-effective deployment of fully integrated business systems to entire franchise networks, for both onsite and remote users.

New franchisees can hit the ground running, with immediate online access to customised business systems without a large, upfront IT investment.

Franchisees no longer need to purchase expensive server equipment or pay for annual software license renewals. All costs are factored into Micronet’s "pay as you go" fixed cost per user/per month pricing.

SLA backed 24/7 access and support for critical business systems, this robust model releases the franchise head office from managing back-office IT operations, ensuring more time is spent servicing customers and planning future growth.

Key Benefits of the Micronet Franchise Solution :

• Fully integrated business system
• Complete visibility across the supply chain
• Automation of all transaction processes
• Rapid and cost-effective deployment
• No up-front IT costs for franchisees
• Robust, 24/7 system management