Kwik Kopy Richmond crowned National Franchise of the Year 2012
Victory for Victorians as Kwik Kopy Richmond is crowned 2012 Franchise of the Year by Kwik Kopy Australia. Delighted owner, Steve Strangward accepted the award on behalf of the seven-strong team who work at the Melbourne design and print centre.
The national award run by Kwik Kopy Australia is judged by their senior management team. CEO David Bell says that a great deal of effort goes into selecting the winning franchise.
"Not only do we look at Centres exceeding KPIs in areas such as production efficiency, profitability, profit growth, sales and sales growth, we also take into consideration qualitative measures such as a Franchise’s contribution to the Kwik Kopy system," he said.
Despite the tough market, the design and digital printing franchise ticked all the boxes, and part of the success is having an owner who empowers and motivates each staff member, resulting in an outstanding team.
"The team at Kwik Kopy Richmond is the epitome of what we want from and for our franchisees. They are always looking for ways to deliver the best for their clients. In doing so, they achieve strong growth in sales and by ensuring their costs are well-contained, they can also enjoy solid profits as a result."
Steve Strangward and his wife Kate have owned the Richmond franchise since 2004 and says that having a strong support network has been vital to their ongoing success.
"Being part of the Kwik Kopy system means we benefit from the strength and support of a really strong national franchise community," says Strangward.
"More importantly, we have an awesome committed team at Richmond who have a strong desire to achieve and deliver the best results for our clients while enjoying what we do."
Steve also praised his team for their focus on delivering great solutions for real customer needs, often going beyond traditional print to digital, design and marketing services.
"To do that we have to know our clients and we work hard on building that relationship through every contact, at every level, every day."