Home Entertainment Express

The Home Entertainment Express franchise was founded in 1997 when owner Mark Miller became aware of the high demand for a service that offered a rental business and retail system with a unique blend of personalised service and exciting product range.

Home Entertainment Express has since worked tirelessly to provide the best franchise support network possible to allow each home based franchise the opportunity to be as successful and profitable as possible.

Home Entertainment Express has capitalised on a world where leisure time is becoming increasingly precious to people’s lives. By offering a rental service that delivers direct to clients, Home Entertainment Express has reduced the need for travelling to and from retail outlets. This proactive method provides a distinct advantage over a traditional retail or rental business in the race to reach the consumer.

Franchisees deliver an expanding range of goods, including DVDs, games, games consoles, DVD players, televisions, whitegoods, furniture and digital appliances to a set customer base on a weekly basis. Worldwide, the home entertainment industry is booming and Home Entertainment Express provides one of the best franchise opportunities to capitalise on this growth.

Home Entertainment Express, as a low cost franchise, focuses on building relationships with repeat high spending customers as a means of maximising profits. Providing a premium service at cost effective rates ensures that franchises continue to enjoy outstanding results. It is the personalised service that continues to set Home Entertainment Express apart as a top performing home based franchise.

The advantages that have made Home Entertainment Express a leading small business opportunity in Australia are endless. These include

• A proven and intelligent system that has been implemented by researching and understanding the dynamics of Australian consumer spending habits in relation to entertainment and household products.
• The expanding range of items in the rental business has resulted in revenue benchmarks being smashed year after year.
• A low cost franchise that enables greater profit returns for your investment.
• A system that provides a convenient, personalised service at competitive prices.
• Strong focus on building relationships with repeat high spending customers to ensure profits are maximised.
• Established as a home based franchise that allows franchisees minimal overheads like property leases, store fit-outs, stock storage, and staff wages as well as utilities like power, security and cleaning often associated with owning a franchise. This means less risk and potentially higher net profit returns.
• Maximised returns and minimised expenditure as a result of group buying power through key suppliers.
• Home Entertainment Express offers you all the support you need to help build a rewarding asset.
• All new franchisees undergo extensive training and development to ensure a firm grounding in all systems and operational procedures prior to the launch date.
• Your rental business is monitored through an effective weekly analysis tool to ensure individual franchise goals and expectations are recorded and then met.
• Developed comprehensive business tools, systems and training methods are set in place to ensure franchisees are assisted in every aspect of their business.
• Home Entertainment Express incorporates professional marketing consultants to strategically design and implement comprehensive marketing plans and campaigns for use by all franchisees.
• As a result of the low cost franchise model, marketing strategies specialise in high impact campaigns aimed directly at the consumer. This ensures an outstanding return for franchisees per marketing dollar spent.
• Regular workshops and group training exercises involving all franchisees, continue to see new innovations implemented as the company strives for increased profits to ensure the best franchise results are achieved.
• Home Entertainment Express’ success has made it possible for a number of franchisees to become a part of this outstanding small business opportunity by gaining financial support through many different avenues.

“Our franchisees provide a reliable, personal service that is unmatched in the Home Entertainment Industry. The low cost franchise model ensures your access to success. All you need is the motivation to make it work and the passion to succeed.”
Mark Miller
Owner/Managing Director

We don’t ask you to believe it works.
We ask you to come and experience how and why it works!

Don’t ask us, ask our franchisees….

IAIN AND LEE FISHER, Belmont WA
"When we started looking for a small business opportunity in 2002, we put together a list of what we felt would best suit our needs and allow us to achieve our goals. Our natural affinity with people was a strong point, so something involving customer service was a priority. We really didn’t have any prior business experience so we felt that a franchise with proven systems and training was our best option. Money was also a consideration. As we didn’t have millions to spend, we needed a low cost franchise to prevent us from getting in over our heads. The final decision came down to a franchise that was exciting and dynamic that we felt would capture the imagination of our potential customers. Home Entertainment Express stood out as the best franchise for us, as it provided us with the challenges we both love and great rewards for our efforts. Our rental business continues to grow and reach record highs."

DIEGO CAROZO, Enfield SA
"I still remember some advice that Mark Miller gave me years ago before we purchased our franchise. He said, “Diego, don’t ever let someone sell you a business! You buy the business because it’s right for you and you’ll have far more chance of being happy and successful”. Gee, I wish I’d listened! Just kidding, Mark. Marissa and I are over the moon with the decision we made and I know that my home-based franchise still has so much room for growth. I really value the advice and guidance Mark and the team have given me to help us get to where we are today."

RENNAI RAUSCHENBACH, Maryborough QLD
"As far as a small business opportunity, this was far and away the best franchise I looked at. I am now the proud owner of one of the fastest growing franchises in the history of Home Entertainment Express. I love going to see my customers every week. My rental business is not only very rewarding financially but also rewarding on a personal level. I get to meet so many great people and I really enjoy being able to put a smile on people’s faces by providing a bit of good old-fashioned service. The business required a lot of hard work initially but it seems like now it has just taken on a life of its own!"