First Class Accounts are 2.5 times likely to promote and grow their brand

According to a recent independent survey conducted by The Franchise Relationship Institute, the franchisees of First Class Accounts bookkeeping franchises are 2.5 times more likely to promote and grow their brand than any other franchisees from other surveyed franchise systems.

The mission behind The Franchise Relationship Institute’s survey was to help franchisees and franchisors create profitable partnerships and the Franchisee Success Study is one of the initiatives. The study surveyed over 60 franchise systems, including First Class Accounts, and gathered a total of over 2000 franchisee responses.

The Franchisee Success Study aimed to identify behaviours and attitudes that contributed to the franchisee’s success, both across and within the franchise system, and evaluating and benchmarking franchisees’ satisfaction with the system they belonged to.

The satisfaction of the First Class Accounts franchisees ranked significantly above the franchise sector averages on all measures surveyed. First Class Accounts franchisees rated their satisfaction substantially higher than the average reported within the survey sample.

“The results of this survey, especially the exceptional level of satisfaction, loyalty and enthusiasm encapsulated in the Net Promoter Score, are certainly most rewarding,” said Clive Barrett and Mike Fisher, directors of First Class Financial Group.

“Our franchisees clearly appreciate and recognise our commitment as franchisor to growing brand awareness, to providing a level of service that meets their needs and expectations and to fostering a culture of mutual respect, peer support and camaraderie.”

First Class Accounts is one of Australia’s leading bookkeeping services franchise system. Since its beginnings in 2000, First Class Accounts has around 150 bookkeeping franchises operating their own business across the country.

For more information on First Class Accounts, visit their website or send them an e-mail.