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Ben & Jerry's

Concept: Spreading Peace, Love and Ice cream
Capital Investment Required: $300,000 to $450,000 depending on site size and fit out work required.
Sites Territories Available: National
Qualifications Required: • Do you have food retail experience?
• Do you love the Ben & Jerry’s brand?
• Are you willing to work in your business?
• Are you an active member of your local community?
Answered yes to all these? We want to talk to you.
Business Established: 1978 in Vermont USA. First Australian Scoop shop opened in Manly in 2009
Franchising Commenced: Franchises available in 2011
Training Provided: • Detailed brand induction and discovery process
• 2 weeks training in one of our flagship scoop shops
• 2 weeks in your scoop shop
• Ongoing training is also an important part of our business and yours
Marketing Support: • Marketing fund directly invested on scoop shop promotional activities
• POS activation programs
• Quarterly promotions
• Free Cone Day material and product
• Access to Ben & Jerry’s global marketing programs
• Social media and PR campaigns
Agreement Terms: 5 Years with a 5 year renewal option
Number Of Units: 1 company scoop shop, 4 license scoop shops
Units Outside Country: Over 800 scoop shops internationally.
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Ben and Jerry’s has been spreading Peace, Love and Ice cream since 1978 when Ben and Jerry founded the business after doing a $5 ice cream making course. Our signature chunks and swirls are now loved by customers all over the world. In Australia we have tens of thousands of fans - making joining our franchise team even more appealing.

Overview:

Ben and Jerry’s is loved by our fans all over the world. If you have ever been to Singapore, London, Paris or New York you have probably had the pleasure of trying Ben & Jerry’s euphoric flavours. In 2009 Ben & Jerry’s launched in Australia and our loyal fans have been loving us ever since.

Will you make a good Ben & Jerry’s franchisee?

What does it mean to be a Ben & Jerry's franchisee? It means you are a totally-devoted, head-over-heels Ben & Jerry's nut. You live for euphoric super-premium ice cream. You live for serving customers. And you live for giving back to the community. Being a Ben & Jerry's franchisee is about rolling up your sleeves and getting your hands dirty. It's working nights and weekends and loving it. It's about teaching teenagers how to be good employees, knowing some will drive you crazy and others will be friends for life. It's crafting marketing plans, scooping at special events, creating amazing cakes, poring over Profit and Loss reports ...and scrubbing the bathroom toilets.

What do we provide?

Firstly, we provide the ice cream. Our product is what has made us famous. Franchisees have access to flavours not available in pints. You will be amazed the lengths some of your customers will go to get to your scoop shop and get a fix of their favourite flavour or the latest arrival on our shores.

In addition we provide:

  • Site selections expertise and assistance
  • Turn key store development
  • Complete initial training for franchisees and staff
  • Opening launch campaign assistance
  • Ongoing marketing campaigns
  • In store and POS promotions ideas and material
  • Free ice cream to give away on Free Cone Day
  • Regular business reviews and benchmarking
  • Access to the Ben & Jerry’s International Franchise Conference
  • POS systems integration and regular network wide reporting
  • Local area marketing support and materials
  • Ongoing staff training

Store locations:


We are focussed on premium sites which maximise the exposure of the brand and drive sales for your business. Scoop shops are about our customers having a 360 degree brand experience. We have a saying that “pints don’t talk to customers but scoopers do”. This saying goes to the heart of our dual distribution strategy which includes scoop shops and pint freezers in select speciality retailers and grocers. Our scoop shops are where our customers get the full Ben & Jerry’s experience. As a guide we look for sites in locations which have the following characteristics:

  • General perception of the location speaks for the Brand personality.
  • Location associates with, and is full of the target consumer group, especially in terms of the age group (young professional adults), both on weekdays and weekends.
  • Area already has traffic generators both for weekdays and weekends thus securing physical traffic centered on the target consumer
  • Areas which attract both day and night foot traffic to drive opportunity
  • Highly visible locations, even from a distance

What about you


To be a Ben & Jerry's franchisee is to challenge yourself to operate a socially responsible business in every way possible. Our franchisees uphold our three-part mission statement. They believe in our values and they aren't afraid to stand up for something, like the environment, equal opportunity or sensible farming practices and policies. They are in love with representing Ben & Jerry's in their neighbourhoods, their cities, and their towns.

Ben & Jerry's strives to sustain a franchise network where teamwork, individuality and diversity are valued, respected and encouraged. This is not just a business, it's a lifestyle. It's definitely not for everyone, but for some folks, they wouldn't have it any other way.

If you are interested in spreading Peace, Love and Ice Cream as a Ben & Jerry's franchisee, please complete the expression of interest form above.

Ben & Jerry's News

Ben & Jerry’s franchise strategy
5/07/2012 - Ben & Jerry’s ice cream franchise announced in March 2012 of ...
Ben & Jerry’s launches ‘Random Acts of Kindness’ campaign
19/04/2012 - Ben & Jerry’s launches its ‘Random Acts of Kindness’ campaign, ...
Franchises for Sale with Ben & Jerry’s
16/03/2012 - Ben & Jerry’s are offering franchise opportunities for all ice ...
Ben & Jerry’s launches first ice cream franchise in Australia
30/01/2012 - Ben & Jerry’s has opened their first ice cream franchise in ...
Ben & Jerry's ice cream franchise opportunity now available in Chatswood, Sydney
23/09/2011 - A Ben & Jerry's ice cream franchise opportunity now exists in ...
Ben & Jerry's "Scoop Shop" ice cream franchise opens at Hoyts Highpoint, Melbourne
22/08/2011 - The latest Hoyts cinema to have its very own Ben & Jerry's Hoyts ...
View All Ben & Jerry's News

Contact Ben & Jerry's

1300 077 684 Email Company Visit Website
20-22 Cambridge St
Epping
NSW 2121
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