100 per cent Australian owned and locally operated, the Gloria Jean’s Coffees franchise is the largest specialty coffee retailer and one of the fastest growing franchise organisations in Australia. Australian owned and operated, it opened its first coffee house in 1996.
Through its 360 coffee houses, the coffee franchise sells hand crafted signature hot and cold coffee drinks, traditional espresso drinks, a range of single origins, blends and estate whole bean coffees and specialty teas, along with pastries and coffee accessories. Gloria Jean’s Coffees was recently awarded the title of ‘Franchisor of the Year’ in 2005 and the highly prestigious ‘American Express Supreme Reward for Best Retailer’, presented by the National Retail Association at the 2006 American Express Rewards for Excellence.
Gloria Jean’s Coffees mission is to build a unified family that consistently serves the highest quality coffee and provides outstanding personalised service in a vibrant store atmosphere. A franchisee in the family can expect to become part of an organisation dedicated to the success of each store. All franchisees undertake comprehensive training through Coffee University and also have access to a keen, experienced management team that is always ready to listen, respond and assist in helping run stores efficiently.
A Gloria Jean’s Coffees franchisee has the benefit of being part of a leading brand that is constantly introducing new and innovative quality products. Access is provided through its franchisee system to exclusive coffees, freshly roasted in our state of the art roasting facility in Castle Hill, and unique drinks. To support the product offering, all franchisees receive strong marketing assistance at both a national and local level.
A Gloria Jean’s Coffees franchisee must have a passion for coffee and be able to share their enthusiasm with customers while providing helpful information and advice. Gloria Jean’s Coffees franchisees are committed to their stores, and their staff which in turn builds customer loyalty and sales.
25-Jan-2007