Over its 35 years of involvement in the mystery shopping industry, Service Integrity has developed a large client base and a vast international network of representatives and licensees. The mystery shopping business has also maintained strong partnerships with a number of prominent clients such as Chooks, AT & T, Barnes & Noble, I-HOP and McDonalds. The advisory services business has provided its services to these clients on a regular basis for a number of years and has received praise for the services that it has offered.
Linda Steele, the General Manager of CHOOKS Fresh and Tasty, attests, after a year and a half of using Service Integrity's services, that the service offered by the advisory services business has been “impeccable”. She also says that, “We wanted our mystery shopper reports to be tailored to our needs so they would be real and meaningful to our franchisees. This was done with a minimum of fuss and implemented immediately. The shoppers at Service Integrity are accurate and provide detailed information on their experience in the store. This is greatly appreciated.”
Linda Steele has also praised the on-line reporting service saying that it helped her in monitoring the status of any of the store’s mystery shopper reports.19-Oct-2007