The Optus World franchise was acquired in 2001 by the SingTel Group and has shared the vision, core purpose and values of the group. The business services franchise is determined to be Asia Pacific’s best communications group by delivering sustainable shareholder value, maximizing customer satisfaction and being an employer of choice in its region. Other areas that the office support franchise focuses on are the breaking of barriers and building bonds. The firm has sated its mission as enabling “communication by breaking barriers and building bonds”.
The Optus World franchise is also continuously looking for ways to improve its business operations and systems and constantly seeks to make a difference. The office support franchise also gives substantial importance to customer service. The office support franchise believes in listening to and connecting with customers which helps to better anticipate their needs.
The Optus World franchise is also firm believer that “reputation is based upon the ability to fulfil promises to shareholders, customers and employees”. The office support franchise seeks to accomplish this by being honest in all its business relationships and being accountable for its actions. The business services franchise ensures that it maintains the highest ethical standards.19-Nov-2007