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Member Support from the Jim’s Antennas Franchise

The Jim’s Antennas franchise is an Australian company based in Melbourne, providing installation and repair services of TV and radio antennas. The home maintenance business is a successful franchise business model with affiliates across Australia, New Zealand, United Kingdom and Canada. The home services franchise considers its local franchisors as its key strengths and supports them wholly to maximise their performance and income.

The franchisor of Jim’s Antennas is mainly in charge of providing the franchisees with the required support solution to overcome their short comings. The home maintenance business provides its franchisors initial training as given to franchisees in all relevant areas of franchising. The training programme includes topics such as franchise sale and selection, computer skills, insurance, business plan development, dispute resolution, marketing, communication and cash flow management. Founder, Jim Penman, presents the core values of the business to the franchisors concentrating on respect for franchisees and customer service.

The franchisors are offered divisional support by the divisional franchisors who act as their mentors. The home maintenance business ensures that the divisional franchisors provide local franchisors with division specific training, marketing help and vehicle and trailer signage. National office of the home services franchise in Melbourne also provides support to the franchisors, with an emphasis on dispute resolution.

29-Sep-2007

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