
Maintenance of the Domino’s franchise image is of the highest priority for the company. All fast food franchise outlets are regularly monitored by Domino’s Pizza to ensure the highest standards in product quality, customer service, health and safety and store image are maintained.
The pizza franchise employs an Operational and Evaluation Report Team, which monitors and evaluates standards across the entire network. The OER team is independent from operations and is tasked with undertaking independent audits on every store in the network every calendar month. Store visits are made by the OER team unannounced and a formal report is documented and distributed to the management team.
30-May-2006