The
7-Eleven Stores franchise offers a comprehensive training programme in addition to ongoing support service to all of its franchisees. Apart from becoming part of a well established brand name and business system, each franchisee also gains from several other benefits the
retail business has to offer. A real estate team that is employed by the
food and beverage business helps each member in finding the right location for starting their business. In addition to that, the team helps franchisees with the installation of the equipment for the running of the business.
The retail business has developed a unique training programme for its franchisees. The programme includes classroom training in addition to providing in-store experience. The processes and systems that need to be followed as a franchisee are also taught under the comprehensive training programme. The initial franchise application fee that is collected by the retail business includes the cost of the training fee.
The 7-Eleven Stores business operates a 24-hour telephone support centre that assists franchisees. In addition, a district manager visits the store every few weeks to monitor the performance and work as well as share information. A payroll service for the employees of franchisees is also offered by the food and beverage business. The 7-Eleven Stores business also maintains bookkeeping records of every store and pays for the merchandise purchases and operating expenses. Towards providing stable support to franchisees, 7-Eleven Stores franchise recruits category managers who negotiate with suppliers in addition to providing complete support in advertising and promotion.
26-Nov-2007