Concept:
Home Services
Territory:
Melbourne Metropolitan
Training Provided:
Initial training 2 days, on the job training for at least a month
Marketing Support:
Full, we supply the clients
Agreement Term:
5x5x5
Number Of Units:
1
Investment Required:
$20,000
Business Established:
2006
Franchising Commenced:
2008
Qualifications Required:
Ability and physical fitness to clean, strong customer service skills enabling the franchisee to grow the business with existing customers.
About Bella Casa
Bella Casa is a high quality domestic cleaning service offered to discerning customers in high income areas. We build the initial client base & then train the franchisee to leverage off existing customers to cultivate regerral business & up-selling with existing customers. The franchise is encouraged to build the business beyond the capability of the franchisee to handle all customers themselves.
An exclusive territory is granted to the
franchisee.
Bella Casa offers training in cleaning, customer service and business
management.
Bella Casa is marketed into high income areas within the Melbourne Metropolitan
area by initially offering domestic cleaning services but with the scope for the
franchisee to offer a variety of home services as the customer becomes
comfortable with the franchisee.
The key points of differentiation are:
(a) An exclusive territory.
(b) Capacity to build the business where staff are employed.
(c) Able to offer services apart from cleaning.
(d) Extensive training in customer service and business management.
No testimonial available as franchisee has just started after being a contractor
with us for the past 6 months.
The franchisee (a couple) must be able to clean and also be driven by a desire
to build the business. A person with good communication skills and an engaging
manner will succeed. We want franchisees who are observant and will approach the
customer with extra service ideas apart from just cleaning.
The recruitment process involves an initial meeting with Andrea Schollick where
the business will be explained followed by a question and answer session to
satisfy you that this franchise will suit. We then require the submission of an
Application Form along with a Security Check. Once the Application has been
approved by the Directors of Bella Casa, a franchisee can commence within 2 to 3
weeks.